Shift Leader: Flexible Hours, Great Perks & Growth

Tesco; Poole; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement: 20–22 days plus a

Personal day

Bank holidays

Flexible working from day one

Colleague Clubcard discount

Wellbeing services

Life cover and pension matching

Discounts and cycle-to-work schemes

Uniform provided

Job summary

Tesco Shift Lead position in UK stores offers a frontline leadership role guiding store teams to deliver excellent customer experiences. You will work across store areas, act as the go-to person for daily queries, and foster inclusive team relationships while coaching others to perform at their best.

Benefits include flexible hours, a guaranteed minimum weekly commitment, 18+ eligibility, and opportunities to grow within a large UK retailer. Tesco values diversity and customer focus.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong service orientation and ability to meet customer needs.
• Clear communicator across multiple channels.

Responsibilities

• Leading the team to deliver a great in-store experience for customers.
• Work across all store areas and act as the go-to person for daily queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model great service.
• Seek opportunities to serve customers, communities, and planet better daily.

Skills

Team leadership

Customer service

Communication

Coaching

Decision making

Job description

Tesco Shift Lead position in UK stores offers a frontline leadership role guiding store teams to deliver excellent customer experiences. You will work across store areas, act as the go-to person for daily queries, and foster inclusive team relationships while coaching others to perform at their best.

Benefits include flexible hours, a guaranteed minimum weekly commitment, 18+ eligibility, and opportunities to grow within a large UK retailer. Tesco values diversity and customer focus.