Shift Leader - Retail Team Captain (Flexible Hours)

Tesco PLC; Chatteris; Vor Ort; GBP 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Discounts and shares

Cycle-to-work

Uniform provided

Zusammenfassung

Tesco PLC in the United Kingdom is seeking a Shift Lead to help deliver excellent in-store service and lead a motivated team across daily operations.

You will work across all store areas, coaching colleagues and acting as the go-to person when the Manager is unavailable, while building inclusive, positive relationships. The role offers flexible hours and benefits to colleagues who help drive great service.

Qualifikationen

• Experience leading a team in a retail environment.
• Strong communication and customer service skills.
• Willingness to work across varied shift patterns.

Aufgaben

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues as the go-to person for daily queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues, giving feedback and modelling great service.
• Staying curious and seeking opportunities to serve customers, communities and planet better.

Kenntnisse

Team leadership

Customer service

Communication

Problem solving

Jobbeschreibung

Tesco PLC in the United Kingdom is seeking a Shift Lead to help deliver excellent in-store service and lead a motivated team across daily operations.

You will work across all store areas, coaching colleagues and acting as the go-to person when the Manager is unavailable, while building inclusive, positive relationships. The role offers flexible hours and benefits to colleagues who help drive great service.