Shift Lead – Retail Team Leader, Flexible Hours

Tesco Retail; Stranraer; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Retail in the United Kingdom is seeking a Shift Lead to drive in-store excellence and lead daily operations. You will manage a team, coordinate across store areas, and act as the go-to person for routine operational questions while maintaining a focus on service quality.

The role emphasizes coaching, communication, and leading by example to deliver outstanding customer experiences in a fast-paced retail environment.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco Retail in the United Kingdom is seeking a Shift Lead to drive in-store excellence and lead daily operations. You will manage a team, coordinate across store areas, and act as the go-to person for routine operational questions while maintaining a focus on service quality.

The role emphasizes coaching, communication, and leading by example to deliver outstanding customer experiences in a fast-paced retail environment.