Shift Leader: Inspire Team & Deliver Great Service

Greggs plc; Barton on Sea; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10%

Health & Wellbeing App with Remote GP

Holiday entitlement growth

Share plans for future savings

Pension scheme 7% matching

EAP and helpline

Long service awards

Savings and discounts for everyday use

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t present, inspiring the team and ensuring an excellent customer experience across in-store, delivery and Click + Collect channels. You’ll prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop while delivering fast, friendly service.

We offer weekly pay, discounts, free drinks, paid breaks, profit sharing, wellbeing support, pension, and long service awards as

Qualifications

• Reliable with natural leadership abilities and a passion for delivering exceptional customer service.
• Supportive of an inclusive culture and valuing diverse backgrounds.
• Previous team supervisory experience in a customer-focused environment is desirable.

Responsibilities

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches, and manage ovens.
• Keep displays fully stocked with variety for customers.
• Maintain a clean, tidy, and presentable shop environment.

Skills

Team leadership

Customer service

Shift supervisor

Fast and friendly service

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t present, inspiring the team and ensuring an excellent customer experience across in-store, delivery and Click + Collect channels. You’ll prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop while delivering fast, friendly service.

We offer weekly pay, discounts, free drinks, paid breaks, profit sharing, wellbeing support, pension, and long service awards as