Shift Leader (Part-Time) – People, Safety & Ops

B&Q Limited; Poole; On-site; GBP 31,161,000 - 36,782,000; Part time

Benefits offered by this job

Pension

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Poole is seeking a Shift Lead to oversee a busy store shift, ensuring safe store conditions and a great shopping experience for customers. The role covers morning to evening shifts, deploys colleagues, and acts as a keyholder with responsibility for opening and closing procedures.

You’ll be part of a supportive team, with a competitive hourly rate of £14.50 plus a pension and generous holiday entitlement of 6.6 weeks.

Qualifications

• Passionate about helping customers and doing the right thing
• Able to work with a broad view of store operations
• Safety‑minded with attention to compliance opportunities
• Enjoy interacting with colleagues and leading a team
• Bring energy and motivate others on shift
• Confident to make customer decisions at pace

Responsibilities

• Be the heartbeat of the store day-to-day and keep operations running smoothly
• Deploy colleagues effectively to maximise customer service
• Be the first point of contact for customers and colleagues
• Ensure the store remains safe at all times

Skills

Customer focus

Teamwork

Safety conscious

Autonomy

Energy

Job description

B&Q Poole is seeking a Shift Lead to oversee a busy store shift, ensuring safe store conditions and a great shopping experience for customers. The role covers morning to evening shifts, deploys colleagues, and acts as a keyholder with responsibility for opening and closing procedures.

You’ll be part of a supportive team, with a competitive hourly rate of £14.50 plus a pension and generous holiday entitlement of 6.6 weeks.