Shift Leader: Lead with Great Coffee & Growth

Caffè Nero; Newcastle upon Tyne; In loco; GBP 36.563.000 - 37.333.000; Tempo pieno

Vantaggi offerti da questo lavoro

Brilliant training

Free drinks on shift

Food & drink discounts

Recommend a Friend

Nero 90 incentive

Descrizione del lavoro

Caffè Nero in Newcastle upon Tyne is seeking a Shift Leader to oversee store operations, lead the team by example and ensure exceptional service. You will guide baristas to craft coffee and seasonal drinks to each customer’s preference, while maintaining a clean, safe, and welcoming environment.

The role offers training, career growth, and generous staff discounts. Starter rate is £12.76/hour, rising to £12.91/hour with service, with additional perks through Nero benefits programs.

Competenze

• Experience as a Supervisor or Team Leader preferred.
• Excellent customer service and communication skills.
• Willingness to learn and grow within the team.

Mansioni

• Lead the shift and coach your team by example.
• Make fantastic coffee and seasonal drinks to order.
• Provide great in-store and delivery service with a personalised touch.
• Keep customer areas and back-of-house clean, safe and well organised.
• Strive for excellence in all you do.

Conoscenze

Supervisor experience

Customer service

Descrizione del lavoro

Caffè Nero in Newcastle upon Tyne is seeking a Shift Leader to oversee store operations, lead the team by example and ensure exceptional service. You will guide baristas to craft coffee and seasonal drinks to each customer’s preference, while maintaining a clean, safe, and welcoming environment.

The role offers training, career growth, and generous staff discounts. Starter rate is £12.76/hour, rising to £12.91/hour with service, with additional perks through Nero benefits programs.