Shift Leader: Lead, Brew & Deliver Great Service

Caffe Nero; Nantwich; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Unlimited free drinks

Job summary

Caffè Nero is looking for a Shift Leader in Nantwich to help run daily store operations, lead the team by example and deliver our signature 1-2-1 service. No coffee experience required, full training provided, and you will play a key part in making every customer visit special.

You will manage shifts, ensure safety and cleanliness, support customer deliveries, and help colleagues grow. Starting rate around £12.76 per hour with potential increase; benefits include staff discounts and bonus

Qualifications

• Experience as a supervisor or team leader preferred.
• Able to lead by example and motivate a team.
• Excellent customer service and communication skills.

Responsibilities

• Lead shift operations and front-line team.
• Ensure great service and accurate orders, including delivery.
• Maintain store cleanliness and safety during service.
• Support team development and training.

Skills

Customer service

Team leadership

Communication

Organisational skills

Job description

Caffè Nero is looking for a Shift Leader in Nantwich to help run daily store operations, lead the team by example and deliver our signature 1-2-1 service. No coffee experience required, full training provided, and you will play a key part in making every customer visit special.

You will manage shifts, ensure safety and cleanliness, support customer deliveries, and help colleagues grow. Starting rate around £12.76 per hour with potential increase; benefits include staff discounts and bonus