Shift Leader — Lead Team, Deliver Great Service

TESCO UK; Antrim; On-site; GBP 18,000 - 25,000; Full time

Job summary

Tesco is seeking a Shift Leader to help run a busy store, coach colleagues and deliver excellent customer service to shoppers. You’ll role-model a positive attitude, manage duties, and ensure the store stays clean, well-stocked and safe.

Work within our advertised availability windows across the week, with a minimum guaranteed 16 hours and opportunities for more hours where available. The rate starts from £15.59 per hour, with additional payments depending on location, and a supportive team

Qualifications

• Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Work in a fast-paced retail environment, with bags of variety.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
• Lead from the front, and set a great example for your colleagues in everything you do.

Job description

Tesco is seeking a Shift Leader to help run a busy store, coach colleagues and deliver excellent customer service to shoppers. You’ll role-model a positive attitude, manage duties, and ensure the store stays clean, well-stocked and safe.

Work within our advertised availability windows across the week, with a minimum guaranteed 16 hours and opportunities for more hours where available. The rate starts from £15.59 per hour, with additional payments depending on location, and a supportive team