Shift Leader - Flexible Hours, Great Service Leader

Tesco PLC; Dursley; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Flexible working

Holiday allowance

Employee discount

Wellbeing services

Life insurance

Pension plan

Cycle to work

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a proactive Shift Lead to motivate and guide an in-store team, delivering outstanding customer service and a seamless shopping experience. You will be a role model, communicating clearly and fostering an inclusive, supportive environment across shifts.

The role offers flexible working options, competitive hourly pay starting at £15.59 (rising to £16.86 within certain locations) and a minimum guaranteed weekly hours, plus a range of benefits and

Qualifications

• Experience in a team lead or management role in a retail environment.
• Strong communication and customer service orientation.
• Ability to motivate and coach colleagues.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across all store areas and be the go-to person for day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager's absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model excellent service.
• Seek opportunities to serve customers, communities, and the planet.

Skills

Team leadership

Retail experience

Customer service

Job description

Tesco PLC in the United Kingdom is seeking a proactive Shift Lead to motivate and guide an in-store team, delivering outstanding customer service and a seamless shopping experience. You will be a role model, communicating clearly and fostering an inclusive, supportive environment across shifts.

The role offers flexible working options, competitive hourly pay starting at £15.59 (rising to £16.86 within certain locations) and a minimum guaranteed weekly hours, plus a range of benefits and