Shift Leader: Lead Service & Growth in Café Team

Caffè Nero; Scotland; Presencial; GBP 17 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unlimited drinks on shift

75% off food on shift

50% off all handmade drinks off shift

Refer a Friend up to £750

Benefits platform with discounts

Resumo da oferta

At Caffè Nero in Scotland, Shift Leaders play a vital role in keeping store operations smooth, delivering excellent service and guiding their team to shine.

You don't need coffee experience to start — you'll receive brilliant training and have opportunities to grow, with starter pay £12.76 per hour rising to £12.91 with service. Join us to lead with passion and pride in our customers.

Qualificações

• Experience as a Supervisor or Team Leader preferred.
• Strong customer service and communication skills.
• Ability to lead by example and motivate a team.

Responsabilidades

• Lead the shift and guide team members to deliver great service.
• Maintain in-store safety, cleanliness and organisation throughout the shift.
• Support deliveries and ensure a personalised customer experience.

Conhecimentos

Team leadership

Customer service

Staff development

Descrição da oferta de emprego

At Caffè Nero in Scotland, Shift Leaders play a vital role in keeping store operations smooth, delivering excellent service and guiding their team to shine.

You don't need coffee experience to start — you'll receive brilliant training and have opportunities to grow, with starter pay £12.76 per hour rising to £12.91 with service. Join us to lead with passion and pride in our customers.