Shift Leader: Fast-Paced Café Team Lead

Caffè Nero; City of Edinburgh; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Unlimited drinks

Food discounts

Refer a Friend scheme

Benefits platform access

Nero 90 incentive

Job summary

Caffè Nero in Edinburgh is seeking a Shift Leader to drive store operations, coach the team and deliver fantastic service. Previous supervisor or team-leader experience is welcomed, but full training is provided.

You’ll benefit from unlimited handmade drinks, generous staff discounts, and pathways for personal and professional growth within the brand. Starter rate in this location is £12.76 per hour, rising to £12.91 with service.

Qualifications

• Experience as a Supervisor or Team Leader preferred.
• Full training provided—no prior coffee experience required.
• Strong focus on delivering excellent customer service and teamwork.

Responsibilities

• Lead store shifts and supervise team by example.
• Ensure high-quality coffee, drinks and service for every order.

Skills

Customer service

Team leadership

Communication

Flexible schedule

Job description

Caffè Nero in Edinburgh is seeking a Shift Leader to drive store operations, coach the team and deliver fantastic service. Previous supervisor or team-leader experience is welcomed, but full training is provided.

You’ll benefit from unlimited handmade drinks, generous staff discounts, and pathways for personal and professional growth within the brand. Starter rate in this location is £12.76 per hour, rising to £12.91 with service.