Shift Leader: Lead Coffee Team + Unlimited Drinks on Shift

Caffe Nero; East Midlands; Vor Ort; GBP 18.000 - 19.000; Vollzeit

Benefits dieser Stelle

Training & career growth

Unlimited free handmade drinks

Discounts on food & drinks

Refer a Friend scheme

Benefits platform access

Nero 90 incentive

Zusammenfassung

Caffè Nero in the United Kingdom is seeking a Shift Leader to guide the team and ensure smooth store operations, delivering great service and high‑quality drinks. You will lead by example on shift, train peers, and maintain a clean, safe environment.

The role welcomes someone with supervisory or team‑leading experience, but no coffee experience is required. If you bring energy, a positive attitude and passion for customer care, we'd love to hear from you.

Qualifikationen

• Experience as a Supervisor or Team Leader is preferred.
• Willingness to lead by example on shift and train others.
• Excellent customer service mindset with positive attitude.

Aufgaben

• Lead the shift, supervise the team and ensure smooth store operations.
• Provide great service in-store and via deliveries; create personalised experiences.
• Prepare high quality drinks and ensure consistency across orders.
• Keep back-of-house areas safe, clean and well-organised.
• Maintain customer satisfaction and drive excellence on shift.

Kenntnisse

Leadership

Teamwork

Customer service

Shift management

Jobbeschreibung

Caffè Nero in the United Kingdom is seeking a Shift Leader to guide the team and ensure smooth store operations, delivering great service and high‑quality drinks. You will lead by example on shift, train peers, and maintain a clean, safe environment.

The role welcomes someone with supervisory or team‑leading experience, but no coffee experience is required. If you bring energy, a positive attitude and passion for customer care, we'd love to hear from you.