Shift Leader: Lead Coffee Service & Delight Guests

Caffe Nero; England; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Brilliant training

Free handmade drinks on shift

Discounts on food and drinks off shift

Recommend A Friend Scheme

Nero 90 incentive (extra pay)

Job summary

At Caffè Nero, it's our people that make us different. Shift Leaders are key in supporting the smooth running of store operations, leading their team by example and delivering great service, including deliveries, with our signature 1-2-1 style.

The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service. We offer brilliant training, career growth, and generous staff perks such as unlimited free handmade drinks and substantial discounts on food and

Qualifications

• Positive attitude and teamwork are essential; experience as a supervisor or team leader is preferred.
• If you haven't held a supervisory role, we'd still love to hear from you.

Responsibilities

• Are in charge of the shift, leading the team by example.
• Provide great service, in-store and via deliveries, with a personalised experience.
• Keep customer and back-of-house areas safe, clean, organized and ready for service.
• Take pride in what you do and strive for excellence.

Skills

Positive attitude

Teamwork

Job description

At Caffè Nero, it's our people that make us different. Shift Leaders are key in supporting the smooth running of store operations, leading their team by example and delivering great service, including deliveries, with our signature 1-2-1 style.

The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service. We offer brilliant training, career growth, and generous staff perks such as unlimited free handmade drinks and substantial discounts on food and