Shift Leader: Lead Cafe Team & Craft Great Coffee

Caffè Nero; Shrewsbury; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Unlimited free drinks

Discounts on food & drinks (75% off on

Refer a Friend scheme (up to £750)

Benefits platform with discounts

Nero 90 bonus potential

Job summary

Join Caffe8 Nero as a Shift Leader in the UK. You will supervise a team on shift, model outstanding customer service, and help create a welcoming, efficient store environment. Full training is provided, and no previous coffee experience is required.

You will lead by example, support deliveries, and ensure cleanliness and safety across the store. This role offers opportunities for personal and professional growth within a customer-focused brand known for its coffee and seasonal drinks.

Qualifications

• Experience as a Supervisor or Team Leader preferred.
• No coffee experience required, training provided.
• Willingness to work shifts and weekends.

Responsibilities

• Lead store shift operations by example and guide your team.
• Deliver excellent service to every customer, including deliveries.
• Maintain clean, safe and well-organised back-of-house and customer areas.

Skills

Team leadership

Customer service

Training

Job description

Join Caffe8 Nero as a Shift Leader in the UK. You will supervise a team on shift, model outstanding customer service, and help create a welcoming, efficient store environment. Full training is provided, and no previous coffee experience is required.

You will lead by example, support deliveries, and ensure cleanliness and safety across the store. This role offers opportunities for personal and professional growth within a customer-focused brand known for its coffee and seasonal drinks.