Shift Leader: Craft Coffee & Service Champion

Caffe Nero; Saffron Walden; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Free drinks on shift

Discounts on food & drinks

Refer a Friend up to £750

Job summary

Caffè Nero is seeking a Shift Leader to oversee daily store operations in our Saffron Walden location. You will lead the team on shift, ensure each customer receives personalised service, and uphold our high standards for cleanliness and safety.

No coffee experience is required—full training is provided. Enjoy staff discounts on drinks and food, and the chance to grow your career within a supportive team.

Qualifications

• Experience as a Supervisor or Team Leader preferred.
• Ability to provide excellent customer service in a fast-paced retail environment.

Responsibilities

• Lead the shift and supervise the team by example.
• Deliver great service and support deliveries.
• Maintain a clean, safe store and back-of-house area for service.

Skills

Supervisor experience

Customer service

Team leadership

Friendly attitude

Tools

POS familiarity

Job description

Caffè Nero is seeking a Shift Leader to oversee daily store operations in our Saffron Walden location. You will lead the team on shift, ensure each customer receives personalised service, and uphold our high standards for cleanliness and safety.

No coffee experience is required—full training is provided. Enjoy staff discounts on drinks and food, and the chance to grow your career within a supportive team.