Shift Leader: Lead the Team, Craft Exceptional Coffee

Caffe Nero; Colchester; Presencial; GBP 18 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unlimited drinks

Food discount

Drinks discount off shift

Refer a friend

Length of service recognition

Benefits platform

Nero 90 incentive

Resumo da oferta

Caffè Nero in Colchester is hiring for a Shift Leader to drive smooth store operations and deliver outstanding service. You’ll lead the team on shift, set a positive example, and ensure every customer gets a personalised experience with great coffee, matches, and seasonal drinks.

Previous supervisory or team‑leading experience is ideal, but all motivated applicants are welcome. Expect great training, career growth, and generous store perks.

Qualificações

• Experience as a supervisor or team leader is preferred but not required.
• No coffee experience is required for this role.

Responsabilidades

• Lead the shift and set an example for the team.
• Make high-quality coffee, matcha, and seasonal drinks to order.
• Provide excellent service in-store and for deliveries.
• Keep customer and back-of-house areas clean, safe and well organized.
• Engage with customers to deliver a personalised experience.

Conhecimentos

Customer service

Team leadership

Shift management

Communication

Descrição da oferta de emprego

Caffè Nero in Colchester is hiring for a Shift Leader to drive smooth store operations and deliver outstanding service. You’ll lead the team on shift, set a positive example, and ensure every customer gets a personalised experience with great coffee, matches, and seasonal drinks.

Previous supervisory or team‑leading experience is ideal, but all motivated applicants are welcome. Expect great training, career growth, and generous store perks.