Shift Leader: Lead Service, Craft Coffee & Grow

Caffè Nero; Saffron Walden; Sur place; GBP 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Free handmade drinks

Food & drinks discounts

Refer a friend bonus

Length of service awards

Benefits platform

Nero 90 incentive

Résumé du poste

Caffè Nero is seeking a Shift Leader to help run daily store operations, lead the team on shift, and deliver exceptional coffee and service with a personalised touch.

No coffee experience is required—comprehensive training is provided, and there are clear opportunities to grow your career within the brand. The starter rate for shifts in this location is £12.76 per hour, with potential increases as service levels improve.

Qualifications

• Experience as Supervisor or Team Leader preferred.
• Excellent customer service and communication skills.
• Willingness to learn and grow with the team.
• No prior coffee experience required; full training provided.

Responsabilités

• Lead shift operations and guide team by example.
• Ensure high-quality coffee and beverage preparation.
• Deliver great service and a personalised experience in-store.
• Maintain clean, safe, and well-organised back-of-house areas.

Connaissances

Supervisor exp

Customer service

Team leadership

Description du poste

Caffè Nero is seeking a Shift Leader to help run daily store operations, lead the team on shift, and deliver exceptional coffee and service with a personalised touch.

No coffee experience is required—comprehensive training is provided, and there are clear opportunities to grow your career within the brand. The starter rate for shifts in this location is £12.76 per hour, with potential increases as service levels improve.