Shift Leader: Lead a Café Team & Craft Coffee

Caffè Nero; York and North Yorkshire; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Unlimited drinks

Staff discounts on food

Referral bonus

Incentive scheme

Benefits platform

Job summary

Caffè Nero in York is looking for Shift Leaders who can guide the team and deliver fantastic service, while learning and growing in a great group. No coffee experience is required; we provide brilliant training and opportunities to grow your career.

Perks include unlimited free drinks and generous staff discounts. If you have energy, a positive attitude and enjoy interacting with customers, we’d love to hear from you.

Qualifications

• Experience as Supervisor or Team Leader preferred.
• No coffee experience required; training provided.
• Ability to lead a team and provide excellent service.

Responsibilities

• Lead store shift and team by example.
• Create high-quality beverages and personalised customer service.
• Provide in-store and delivery service with the 1-2-1 approach.
• Keep customer areas and back-of-house clean and safe.
• Strive for excellence in all tasks.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

Caffè Nero in York is looking for Shift Leaders who can guide the team and deliver fantastic service, while learning and growing in a great group. No coffee experience is required; we provide brilliant training and opportunities to grow your career.

Perks include unlimited free drinks and generous staff discounts. If you have energy, a positive attitude and enjoy interacting with customers, we’d love to hear from you.