Shift Leader: Lead a Top Coffee Team + Unlimited Drinks

Caffè Nero; Northallerton; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Free drinks on shift

Discounts on food & drinks

Refer a friend bonus

Nero 90 incentive

Benefits platform

Job summary

Caffè Nero is hiring Shift Leaders to keep store operations running smoothly and deliver outstanding service. If you enjoy leading a team and helping customers have a personal experience, this could be the right job for you.

You’ll supervise the shift, motivate the team, ensure a clean and safe environment, and support deliveries. No prior coffee experience required—comprehensive training is provided, with opportunities to grow.

Qualifications

• Experience as Supervisor or Team Leader preferred.
• No coffee experience required—training provided.

Responsibilities

• Lead the shift and guide the team by example.
• Ensure high-quality service and personalised customer experience.
• Make great coffee and manage in-store operations during shifts.
• Keep front-of-house and back-of-house areas clean, safe and well organised.
• Support deliveries and ensure compliance with standards.

Skills

Customer service

Team leadership

Communication

Training

Job description

Caffè Nero is hiring Shift Leaders to keep store operations running smoothly and deliver outstanding service. If you enjoy leading a team and helping customers have a personal experience, this could be the right job for you.

You’ll supervise the shift, motivate the team, ensure a clean and safe environment, and support deliveries. No prior coffee experience required—comprehensive training is provided, with opportunities to grow.