Shift Leader: Lead Coffee Service & Team Excellence

Caffe Nero; West Carr; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Unlimited free drinks

Discounts on food & drinks

Refer a friend bonus

Nero 90 incentive

Benefits platform discounts

Job summary

Caffè Nero is looking for a Shift Leader to support store operations, lead the team by example and ensure every guest receives fantastic service. You’ll benefit from comprehensive training with no prior coffee experience required, generous staff discounts, and real opportunities to grow your career within our friendly café network.

Additional perks include a refer-a-friend scheme, a Benefits Platform with hundreds of discounts, rewards and offers, and the Nero 90 incentive that rewards teams

Qualifications

• Experience leading a team or supervising staff is preferred.
• Able to deliver great guest service and lead by example.
• Comfortable working in a fast-paced cafe environment.

Responsibilities

• Take charge of the shift and lead the team by example.
• Ensure high standards of service and product quality.
• Maintain store cleanliness and safety during service.

Skills

Leadership

Customer service

Team motivation

Shift supervision

Job description

Caffè Nero is looking for a Shift Leader to support store operations, lead the team by example and ensure every guest receives fantastic service. You’ll benefit from comprehensive training with no prior coffee experience required, generous staff discounts, and real opportunities to grow your career within our friendly café network.

Additional perks include a refer-a-friend scheme, a Benefits Platform with hundreds of discounts, rewards and offers, and the Nero 90 incentive that rewards teams