Shift Leader: Inspire Teams, Deliver Great CX

Greggs plc; Garforth; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement growth

Share plans

Pension scheme

Employee assistance app and helpline

Longservice awards

Savings and discounts

Job summary

Greggs plc in Garforth is seeking a Shift Manager to oversee the shop when the Manager isn’t present and to motivate the team to deliver outstanding customer service.

You’ll lead by example, prepare products, manage ovens, and ensure displays are well stocked while keeping the shop clean and presentable, delivering a brilliant experience for in-store, delivery, Click+Collect and drive-thru customers.

Qualifications

• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwiches and managing ovens.
• Ensure displays are fully stocked with plenty of choice for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Job description

Greggs plc in Garforth is seeking a Shift Manager to oversee the shop when the Manager isn’t present and to motivate the team to deliver outstanding customer service.

You’ll lead by example, prepare products, manage ovens, and ensure displays are well stocked while keeping the shop clean and presentable, delivering a brilliant experience for in-store, delivery, Click+Collect and drive-thru customers.