Shift Leader: Inspire Teams & Deliver Exceptional Service

Greggs plc; Fareham; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Colleague discount 50%

Free hot drinks

Paid breaks

Health and Wellbeing App

Job summary

Greggs plc is seeking a Shift Manager to lead a busy shop, supervise the team and ensure excellent customer service across in-store, delivery, Click + Collect and drive-thru channels.

You’ll inspire colleagues, manage food preparation and ovens, keep displays well stocked, and make sure the shop stays clean and inviting while supporting the Store Manager. This role comes with weekly pay and a range of employee benefits, including discounts and wellbeing support.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve customers in a fast and friendly manner
• Prepare products, including making sandwiches and managing ovens
• Ensure displays are fully stocked with plenty of choice
• Keep the shop clean, tidy and presentable

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc is seeking a Shift Manager to lead a busy shop, supervise the team and ensure excellent customer service across in-store, delivery, Click + Collect and drive-thru channels.

You’ll inspire colleagues, manage food preparation and ovens, keep displays well stocked, and make sure the shop stays clean and inviting while supporting the Store Manager. This role comes with weekly pay and a range of employee benefits, including discounts and wellbeing support.