Shift Leader: Inspire Teams & Stellar Service

Greggs PLC

Boston

On-site

GBP 18,000 - 21,000

Full time

5 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Competitive pay

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday entitlement grows

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs PLC in the United Kingdom is hiring a Shift Manager. You’ll be part of the management team responsible for the shop when the Manager isn’t around, leading and motivating the team to deliver great customer service across in-shop, delivery, Click+Collect and drive-thru.

You’ll oversee opening, staffing, ovens, display stock, and keep the store clean and welcoming. This role offers competitive pay, weekly pay, and a range of colleague benefits designed to support your wellbeing and career

Qualifications

Previous team supervisory experience in a customer-focused environment.
Reliable with strong leadership and communication skills.
Passion for delivering exceptional customer service.

Responsibilities

Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
Lead by example and serve our customers in a fast and friendly manner.
Prepare our much-loved products, including making sandwiches and managing the ovens.
Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
Keep the shop looking clean, tidy and presentable.