Shift Leader: Inspire Service & Team Excellence

Greggs plc; Cape Hill; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Competitive pay weekly

Colleague discount up to 50%

Free hot drinks on shift

Job summary

Greggs plc is seeking a Shift Manager to lead the shop when the Manager is away. You will engage and motivate the team, ensuring customers have a brilliant experience whether ordering in-store or online.

Typical duties include inspiring staff, serving customers fast and friendly, preparing products, stocking displays, and keeping the shop clean. Prior supervisory experience in a customer-focused environment is valued.

Qualifications

• Experience supervising a team in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent shop standards.
• Lead by example and serve customers quickly and kindly.
• Prepare products, including sandwiches and managing ovens.
• Ensure displays are stocked and the shop is clean and presentable.
• Demonstrate leadership and deliver exceptional customer service.

Skills

Team leadership

Customer service

Job description

Greggs plc is seeking a Shift Manager to lead the shop when the Manager is away. You will engage and motivate the team, ensuring customers have a brilliant experience whether ordering in-store or online.

Typical duties include inspiring staff, serving customers fast and friendly, preparing products, stocking displays, and keeping the shop clean. Prior supervisory experience in a customer-focused environment is valued.