Shift Leader: Inspiring Service & Team Excellence

Greggs plc; Beverley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

10% profit sharing

Health and Wellbeing App

Holiday entitlement grows

Share plans

Pension scheme with 7% match

Employee assistance app and helpline

Long-service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager to lead a busy storefront and keep operations running smoothly. You will guide the team, ensure excellent customer service, and step in when the Store Manager is unavailable. Your day includes staff motivation, food preparation support, and maintaining a clean, well-stocked shop.

Join a customer‑facing role that rewards commitment with weekly pay, employee discounts, and a supportive environment focused on growth and teamwork.

Qualifications

• Reliable and demonstrate natural leadership abilities.
• Supportive of an inclusive culture and teamwork.
• Experience in supervising a customer‑facing environment is desirable.

Responsibilities

• Inspire the team to deliver great results and maintain high shop standards.
• Lead by example and serve customers in a fast, friendly way.
• Oversee product preparation, including sandwiches and ovens.
• Ensure displays are fully stocked and the shop is clean and presentable.
• Manage shifts when the Store Manager isn't onsite.

Skills

Leadership

Customer service

Job description

Greggs plc is seeking a Shift Manager to lead a busy storefront and keep operations running smoothly. You will guide the team, ensure excellent customer service, and step in when the Store Manager is unavailable. Your day includes staff motivation, food preparation support, and maintaining a clean, well-stocked shop.

Join a customer‑facing role that rewards commitment with weekly pay, employee discounts, and a supportive environment focused on growth and teamwork.