Shift Leader - In-Store Experience & Team Coach

Tesco; Evesham; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is hiring a Shift Lead to help run the store, supervise teammates, and deliver great customer service across departments.

You'll work within our availability windows, leading the team during busy periods, coaching colleagues, and resolving day-to-day queries. In most stores you can expect £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum weekly hours.

We welcome applicants over 18 and value flexibility and teamwork.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco is hiring a Shift Lead to help run the store, supervise teammates, and deliver great customer service across departments.

You'll work within our availability windows, leading the team during busy periods, coaching colleagues, and resolving day-to-day queries. In most stores you can expect £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum weekly hours.

We welcome applicants over 18 and value flexibility and teamwork.