Shift Leader - Flexible Retail Team Coach

Tesco; Rayleigh; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Shift Lead role in the UK involves leading store teams to deliver excellent customer service across in-store operations. You will be the go-to person for daily queries, coach colleagues, and foster an inclusive, collaborative environment.

A strong communicator and natural leader helps drive outstanding results while remaining adaptable to change. Pay starts at £15.59/hour, rising to £16.86/hour in M25 stores, with a guaranteed minimum of 16 hours per week and options from 12 hours.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.
• We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• Be 18 or over to apply for this role.

Job description

Tesco Shift Lead role in the UK involves leading store teams to deliver excellent customer service across in-store operations. You will be the go-to person for daily queries, coach colleagues, and foster an inclusive, collaborative environment.

A strong communicator and natural leader helps drive outstanding results while remaining adaptable to change. Pay starts at £15.59/hour, rising to £16.86/hour in M25 stores, with a guaranteed minimum of 16 hours per week and options from 12 hours.