Shift Lead, Retail — Flexible Hours & Team Impact

Tesco; Stevenage; Presencial; GBP 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uniform provided

Clubcard discount 10–15%

Wellbeing services

Pension and life cover

Descripción de la vacante

Tesco is seeking a Shift Lead to support store operations and deliver excellent customer service. You will lead a team, coordinate day-to-day activities, and ensure smooth shifts within our inclusive working environment.

Salary starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum weekly hours and flexible shifts. Applicants must be 18 or over and ready to work across a range of store duties.

Formación

• Over 18 for this role.
• Experience leading a team in fast-paced retail.
• Strong service mindset and meeting customer needs.
• Build positive, inclusive team environment.
• Clear communicator across methods.
• Natural leader who motivates and inspires the team to deliver outstanding results.

Responsabilidades

• Lead the team to deliver a great in-store experience.
• Work across all areas of the store and act as go-to for daily queries.
• Build positive relationships to help colleagues perform.
• Lead the store in the Manager’s absence.
• Make balanced decisions and adapt to change.
• Coach colleagues and model great service.
• Seek opportunities to serve customers, communities and planet better.

Conocimientos

Team leadership

Customer service

Strong communicator

Adaptability

Descripción del empleo

Tesco is seeking a Shift Lead to support store operations and deliver excellent customer service. You will lead a team, coordinate day-to-day activities, and ensure smooth shifts within our inclusive working environment.

Salary starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum weekly hours and flexible shifts. Applicants must be 18 or over and ready to work across a range of store duties.