Shift Leader - Frontline QSR Champion

Chopstix; Basingstoke; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

50% Employee Discount

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Meals on Shift

Job summary

Chopstix is seeking a Team Leader to lead from the front, manage shifts, and ensure outstanding customer experiences in a fast-paced store.

You’ll coach your team, drive performance, and work with management to maintain smooth day-to-day operations while delivering great food and service. Flexibility for evenings and weekends is essential, with potential late-night trading at selected stores.

Qualifications

• Experience in a hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• Ability to take ownership of shifts and make decisions when needed.

Responsibilities

• Lead from the front and set the tone every shift.
• Run shifts and support smooth day-to-day store operations.
• Coach and inspire the team to deliver great customer experiences.
• Ensure shifts run smoothly and service remains high quality.

Skills

Hospitality experience

Customer service

Team leadership

Communication

Tools

POS systems

Job description

Chopstix is seeking a Team Leader to lead from the front, manage shifts, and ensure outstanding customer experiences in a fast-paced store.

You’ll coach your team, drive performance, and work with management to maintain smooth day-to-day operations while delivering great food and service. Flexibility for evenings and weekends is essential, with potential late-night trading at selected stores.