Shift Leader: Fast-Paced QSR with Growth & Perks

Chopstix; Swindon; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

50% Employee Discount

Online discounts

Health plans

Company pension

Cycle to work

Free meals on shift

Wages in advance

Job summary

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front, manage shifts, and support daily store operations. You will work closely with management to drive performance, coach staff, and ensure exceptional customer experiences in a fast-paced environment.

As a key holder, you will oversee shifts, maintain high standards, and foster a collaborative culture that delivers consistency and quality across all service areas.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environments.
• Ability to lead or support a team in a fast-paced setting.
• Willingness to own shifts and make decisions as needed.
• Passion for delivering great customer service and memorable experiences.
• Hands-on approach with ability to work across store areas.
• Strong communication and ability to motivate others.
• Positive attitude, high standards, and growth mindset.

Responsibilities

• Lead from the front and set the tone each shift.
• Run shifts, support smooth day-to-day store operations.
• Coach and inspire the team to deliver great food and service.
• Work across all store areas to support the team during busy periods.
• Collaborate with management to drive performance and standards.
• Ensure every customer leaves with a flavour-packed experience.

Skills

Hospitality experience

Team leadership

Shift management

Customer service

Decision making

Staff motivation

Flexibility

Job description

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front, manage shifts, and support daily store operations. You will work closely with management to drive performance, coach staff, and ensure exceptional customer experiences in a fast-paced environment.

As a key holder, you will oversee shifts, maintain high standards, and foster a collaborative culture that delivers consistency and quality across all service areas.