Shift Leader – Inspire Teams in Fast-Paced QSR

Sapsf; Horwich; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employee Discount 50%

Online Discounts

Health Plans

Company Pension

Cycle to Work

Wages in Advance

Incentives

Free Meals on Shift

Mortgage Advice

Job summary

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front across all store areas, drive performance, and deliver high-quality food and customer experiences. You will manage shifts, support daily operations, and mentor a dynamic team in a fast-paced hospitality setting.

We value hands-on leadership, strong communication, and a can-do attitude. Enjoy a flexible, hybrid work model with opportunities for growth across international head quarters.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environment.
• Confident leading or supporting a team in a fast-paced setting.
• Ability to own shifts and make decisions when needed.
• Passion for delivering great customer service and memorable experiences.
• Hands-on approach, with the flexibility to work across all areas of the store.
• Strong communication skills and the ability to motivate those around you.
• A positive attitude, high standards, and a desire to grow with the business.

Responsibilities

• Run shifts as a key holder and support daily store operations.
• Coach and inspire the team to deliver great service.
• Lead from the front to ensure smooth shifts across all store areas.
• Collaborate with management to drive performance and standards.

Skills

Hospitality experience

Team leadership

Customer service

Communication skills

Job description

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front across all store areas, drive performance, and deliver high-quality food and customer experiences. You will manage shifts, support daily operations, and mentor a dynamic team in a fast-paced hospitality setting.

We value hands-on leadership, strong communication, and a can-do attitude. Enjoy a flexible, hybrid work model with opportunities for growth across international head quarters.