Dynamic Shift Leader — Drive Fast-Paced QSR Wins

QSRP group; Wolverhampton; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

50% Employee Discount

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Mortgage Advice

Access to Wages in Advance

Incentive Schemes

Free Meals on Shift

Job summary

Chopstix is seeking a Team Leader to lead from the front, run shifts, and support store operations. You will coach and inspire your team to deliver a flavour-packed experience and excellent customer service across busy shifts.

Join a fast-paced environment with hybrid working options, where you help maintain high standards, drive performance, and ensure every customer leaves satisfied with a memorable visit.

Qualifications

• Experience in a hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• Ability to own shifts and make decisions when needed.
• Passion for delivering great customer service and memorable experiences.
• Hands-on approach with flexibility to work across store areas.
• Strong communication to motivate the team.

Responsibilities

• Lead from the front and set the tone each shift.
• Run shifts as a key holder and support daily operations.
• Coach and inspire the team to deliver great food and service.
• Ensure smooth shift operations across all store areas.

Skills

Hospitality leadership

Team motivation

Customer service

Decision making

Communication

Flexibility

Job description

Chopstix is seeking a Team Leader to lead from the front, run shifts, and support store operations. You will coach and inspire your team to deliver a flavour-packed experience and excellent customer service across busy shifts.

Join a fast-paced environment with hybrid working options, where you help maintain high standards, drive performance, and ensure every customer leaves satisfied with a memorable visit.