Shift Leader: Inspire Teams, Elevate Guest Experience

QSRP group; Stockport; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Employee Discount 50%

High Street Discounts

Health Plans

Pension Plan

Cycle to Work

Mortgage Advice

Wages in Advance

Incentives

Free Meals

Job summary

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front, run shifts, and support the smooth day-to-day operation of the store.

You will coach and inspire your team, deliver great food and customer experiences, and work with management to drive performance while upholding standards and values.

This role requires flexibility, including evenings and weekends, and offers opportunities for growth within our expanding international network.

Qualifications

• Experience leading or supporting a team in fast-paced hospitality or retail.
• Ability to run shifts and make decisions to maintain service.
• Strong communication and customer service mindset.

Responsibilities

• Lead from the front and manage day-to-day shift operations.
• Coach and motivate staff to deliver excellent customer experiences.
• Ensure smooth service across all store areas.

Skills

Team leadership

Customer service

Shift management

Communication

Tools

POS system

Job description

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front, run shifts, and support the smooth day-to-day operation of the store.

You will coach and inspire your team, deliver great food and customer experiences, and work with management to drive performance while upholding standards and values.

This role requires flexibility, including evenings and weekends, and offers opportunities for growth within our expanding international network.