Shift Leader: Inspire Fast-Paced QSR Teams

QSRP group; Swindon; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

50% Employee Discount

Online Discounts

Health Plans

Company Pension

Cycle to Work

Free Meals on Shift

Job summary

Chopstix is looking for a Team Leader to lead from the front, manage shifts, and work across store operations to drive performance and customer experiences. As a key holder, you’ll run shifts, coach your team, and collaborate with management to deliver great food and service.

We value energy, flexibility, and a hands-on approach, with evenings, weekends, and late nights possible. Join us for a supportive culture and development opportunities in a hybrid, modern environment.

Qualifications

• Experience in a hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• The ability to take ownership of shifts and make decisions when needed.
• A passion for delivering great customer service and memorable experiences.
• A hands-on approach, with the flexibility to work across all areas of the store.
• Strong communication skills and the ability to motivate those around you.
• A positive attitude, high standards, and a desire to grow with the business.

Responsibilities

• Lead from the front and set the tone every shift.
• Run shifts, support the smooth day-to-day operation of the store, and work closely with the management team to drive performance.
• Coach and inspire your team, create a culture of teamwork, and help ensure every customer leaves with a flavour-packed experience.
• Lead across all areas of the store to support your team, deliver great food and service, and keep every shift running smoothly.

Skills

Hospitality experience

Team leadership

Customer service

Communication skills

Availability evenings

Weekend availability

Job description

Chopstix is looking for a Team Leader to lead from the front, manage shifts, and work across store operations to drive performance and customer experiences. As a key holder, you’ll run shifts, coach your team, and collaborate with management to deliver great food and service.

We value energy, flexibility, and a hands-on approach, with evenings, weekends, and late nights possible. Join us for a supportive culture and development opportunities in a hybrid, modern environment.