Shift Leader: Free Drinks, Growth & Team Impact

Caffe Nero; Rushmere; Presencial; GBP 18.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited drinks

75% off food

Off-shift discounts

Refer a Friend £750

Nero 90 incentive

Descripción de la vacante

Caffè Nero is seeking a Shift Leader to guide the team and lead store operations with enthusiasm. You’ll deliver fantastic service, craft great coffee, and create a personalised experience for every customer, whether in-store or via delivery.

No coffee experience is required at entry; you’ll receive brilliant training and the chance to grow professionally. Expect benefits like free drinks on shift, significant staff discounts, and referral bonuses as you contribute to a welcoming cafe culture.

Formación

• Customer service skills and ability to engage with customers.
• Leadership abilities to guide the shift team.
• Barista and beverage preparation knowledge as applicable.

Responsabilidades

• Lead the shift and coach the team by example.
• Make fantastic coffee and other beverages to order.
• Provide excellent service in-store and for deliveries.
• Maintain clean, safe back-of-house and customer areas.
• Strive for excellence and uphold brand standards.

Conocimientos

Team leadership

Customer service

Barista skills

Descripción del empleo

Caffè Nero is seeking a Shift Leader to guide the team and lead store operations with enthusiasm. You’ll deliver fantastic service, craft great coffee, and create a personalised experience for every customer, whether in-store or via delivery.

No coffee experience is required at entry; you’ll receive brilliant training and the chance to grow professionally. Expect benefits like free drinks on shift, significant staff discounts, and referral bonuses as you contribute to a welcoming cafe culture.