Shift Leader: Flexible Hours, Lead Team, Elevate Service

McDonald's Restaurants Limited; Tees Valley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free meals

Flexible hours

Employee assistance programme

Discounts

Overnight shift premium

Career development

Recognition programs

Health insurance

Job summary

McDonald’s Restaurants Limited is seeking a Shift Leader to drive exceptional hospitality and lead a team across shifts includingEarly Mornings, Afternoons and Evenings. You will ensure smooth shifts, friendly service and a safe, clean environment, while upholding company values across weekdays and weekends.

The role emphasizes leadership, coaching, and adaptability to meet customer needs. It offers growth opportunities, flexible working options, and benefits aligned with a busy

Responsibilities

• Lead a team to deliver hospitality and friendly service.
• Ensure food safety, cleanliness, and safe work practices.
• Coach and recognise team performance on shift.
• Plan shifts based on forecasted demand and staffing levels.
• Maintain high standards of customer and employee experience.

Job description

McDonald’s Restaurants Limited is seeking a Shift Leader to drive exceptional hospitality and lead a team across shifts includingEarly Mornings, Afternoons and Evenings. You will ensure smooth shifts, friendly service and a safe, clean environment, while upholding company values across weekdays and weekends.

The role emphasizes leadership, coaching, and adaptability to meet customer needs. It offers growth opportunities, flexible working options, and benefits aligned with a busy