Evenings & Overnight Shift Leader — Hospitality

McDonald's; Quarrington; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on break

Career development

Job summary

McDonald’s is seeking a Shift Leader to drive exceptional customer experiences. You will lead a team, ensure clean spaces, and uphold hospitality standards across shifts including evenings and late hours.

Join a role that values leadership, teamwork, and delivering quality service. Be ready to cover Weekdays and Weekends with flexible shifts, and help create moments for customers and colleagues alike.

Qualifications

• Experience leading teams in retail, hospitality or customer-focused environments.
• Ability to deliver high-quality hospitality and service consistently.
• Strong communication and coaching skills.

Responsibilities

• Lead the shift to ensure smooth operations and great hospitality.
• Coach and recognise team members; provide feedback and support.
• Ensure food safety, health & safety standards are met and maintained.
• Engage with customers and delivery partners to enhance the experience.

Skills

Leadership

Teamwork

Customer service

People management

Job description

McDonald’s is seeking a Shift Leader to drive exceptional customer experiences. You will lead a team, ensure clean spaces, and uphold hospitality standards across shifts including evenings and late hours.

Join a role that values leadership, teamwork, and delivering quality service. Be ready to cover Weekdays and Weekends with flexible shifts, and help create moments for customers and colleagues alike.