Shift Leader: Flexible Hours & Growth in Retail

Tesco; Hove; On-site; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Holiday entitlement

Staff discount

Wellbeing services

Life assurance

Pension scheme

Uniform provided

Job summary

Tesco is hiring a Shift Lead to supervise daily store operations and lead a front‑line team focused on delivering excellent customer service. The role offers flexible hours and a minimum 16 hours per week, with potential for more depending on store needs.

You will oversee in‑store activities, coach colleagues, and ensure smooth execution of tasks while upholding Tesco’s standards. This is a hands‑on leadership role in a fast‑paced retail environment.

Qualifications

• Over 18 years old.
• Experience leading a team in a fast‑paced retail environment.
• Strong commitment to delivering great service.
• Clear communicator who keeps the team informed.
• Natural leader who motivates the team.

Responsibilities

• Lead the team to deliver a great in‑store experience for customers.
• Work across all areas of the store and help with day‑to‑day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model great service.
• Seek opportunities to serve customers, communities, and the planet better every day.

Skills

Team leadership

Customer service

Communication

Time management

Job description

Tesco is hiring a Shift Lead to supervise daily store operations and lead a front‑line team focused on delivering excellent customer service. The role offers flexible hours and a minimum 16 hours per week, with potential for more depending on store needs.

You will oversee in‑store activities, coach colleagues, and ensure smooth execution of tasks while upholding Tesco’s standards. This is a hands‑on leadership role in a fast‑paced retail environment.