Shift Leader: Flexible Hours, In-Store Leadership

Tesco; Chelmsford; On-site; GBP 2,149,000 - 2,323,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching contributions

Discounts and cycle-to-work

Job summary

Tesco Shift Lead role in the UK stores focuses on delivering outstanding customer experiences through strong team leadership and operational excellence. You’ll work across all store areas, guiding colleagues and ensuring smooth day-to-day operations.

The role offers flexible hours with guaranteed minimum weekly hours, competitive hourly pay from £15.59 to £16.86 in certain stores, and a benefits package including holiday, discounts, and pension.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Strong service orientation and ability to meet customer needs.
• Ability to build positive, inclusive team relationships.
• Clear communicator using a variety of methods to keep the team informed.
• Natural leader who motivates the team to deliver results.

Responsibilities

• Lead the team to deliver a great experience for customers in-store.
• Work across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Build positive, inclusive relationships that help colleagues perform at their best.
• Confidently lead the store in the Manager's absence.
• Make balanced, flexible decisions and adapt well to change.
• Coach colleagues, giving feedback and role modelling great service.
• Stay curious and seek opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

Inclusive team environment

Decision making

Flexibility

Job description

Tesco Shift Lead role in the UK stores focuses on delivering outstanding customer experiences through strong team leadership and operational excellence. You’ll work across all store areas, guiding colleagues and ensuring smooth day-to-day operations.

The role offers flexible hours with guaranteed minimum weekly hours, competitive hourly pay from £15.59 to £16.86 in certain stores, and a benefits package including holiday, discounts, and pension.