Shift Leader: Flexible Hours & Great Team Benefits

Tesco; England; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Colleague discount

Pension contributions

Wellbeing support

Holiday entitlement 20–22 days

Flexible working

Uniform provided

Job summary

Tesco Shift Lead in the United Kingdom leads in-store teams to deliver outstanding customer service on a daily basis. You will coordinate across departments, guide daily operations, and mentor colleagues to maintain high standards.

This role offers guaranteed minimum hours, with options for additional shifts in various locations. Tesco provides benefits such as colleague discounts, pension contributions, and wellbeing support to help you thrive at work.

Qualifications

• Over 18 years of age.
• Experience leading in a fast-paced retail environment.
• Strong service mindset and customer focus.
• Ability to build positive, inclusive team relationships.
• Clear, proactive communication and reporting.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across all store areas; be the go-to person for daily operational queries.
• Coach colleagues and provide feedback to promote excellent service.
• Act as store leader in the Manager’s absence when required.
• Make balanced, flexible decisions and adapt to change.
• Foster inclusive relationships to help the team perform at their best.
• Identify opportunities to better serve customers and communities.

Skills

Team leadership

Customer service

Communication

Adaptability

Coaching

Job description

Tesco Shift Lead in the United Kingdom leads in-store teams to deliver outstanding customer service on a daily basis. You will coordinate across departments, guide daily operations, and mentor colleagues to maintain high standards.

This role offers guaranteed minimum hours, with options for additional shifts in various locations. Tesco provides benefits such as colleague discounts, pension contributions, and wellbeing support to help you thrive at work.