Shift Leader: Flexible Hours & Great Customer Experience

Tesco UK; Ascot; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to join our stores, delivering great customer experiences and leading teams across daily operations. You’ll be the go-to person for day-to-day queries and coaching colleagues to maintain high service standards.

Hours are scheduled within availability windows with a guaranteed minimum of 16 hours per week, in-store roles for over-18s with strong leadership and communication skills.

Qualifications

• Over 18 for this role.
• Experience leading in a fast-paced retail environment.
• Strong service mentality and clear communicator.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Collaborate with all store areas and colleagues; be the go-to person for daily operational queries.
• Foster inclusive relationships to enable colleagues to perform at their best.

Skills

Team leadership

Customer service

Communication

Job description

Tesco is seeking a Shift Lead to join our stores, delivering great customer experiences and leading teams across daily operations. You’ll be the go-to person for day-to-day queries and coaching colleagues to maintain high service standards.

Hours are scheduled within availability windows with a guaranteed minimum of 16 hours per week, in-store roles for over-18s with strong leadership and communication skills.