Shift Leader | Flexible Hours & Exceptional Service

Tesco PLC; Altrincham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Staff discount

Wellbeing services

Life cover

Pension with match

Cycle-to-work

Uniform provided

Job summary

Tesco PLC is hiring a Shift Lead to motivate and inspire a fast-paced retail team in our stores. You’ll lead across store areas, coach colleagues, and act as the go-to person for daily operational queries. A strong customer-service mindset and inclusive leadership are essential for delivering great experiences.

You’ll work in a role with flexible working options, a minimum guaranteed schedule, and opportunities to grow your career within Tesco. Candidates must be 18 or over to apply.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service.
• Able to build positive, inclusive relationships.
• Clear communicator using various methods to keep the team informed.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Lead across store areas and answer day-to-day operational queries.
• Coach colleagues and provide feedback to drive service excellence.
• Support store operations in the Manager's absence and adapt to change.

Skills

Leadership

Team management

Retail experience

Customer service

Communication

Job description

Tesco PLC is hiring a Shift Lead to motivate and inspire a fast-paced retail team in our stores. You’ll lead across store areas, coach colleagues, and act as the go-to person for daily operational queries. A strong customer-service mindset and inclusive leadership are essential for delivering great experiences.

You’ll work in a role with flexible working options, a minimum guaranteed schedule, and opportunities to grow your career within Tesco. Candidates must be 18 or over to apply.