Store Shift Lead — Flexible Hours & Growth

Tesco; Horton Heath; Presencial; GBP 22.000 - 23.000; Jornada completa

Descripción de la vacante

Tesco is hiring a Shift Lead to guide in-store teams, ensuring exceptional customer service and smooth daily operations. You will work across store areas, act as the go-to person for operational queries, and role model inclusive service in a fast-paced retail environment.

Ideal candidates are over 18, have team leadership experience, and excel at communication and building positive team relationships. Roles include stepping in for the Manager when needed and driving a culture of great service

Formación

• Be over 18 for this role.
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsabilidades

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Descripción del empleo

Tesco is hiring a Shift Lead to guide in-store teams, ensuring exceptional customer service and smooth daily operations. You will work across store areas, act as the go-to person for operational queries, and role model inclusive service in a fast-paced retail environment.

Ideal candidates are over 18, have team leadership experience, and excel at communication and building positive team relationships. Roles include stepping in for the Manager when needed and driving a culture of great service