Shift Leader - Flexible Hours, Empower a Frontline Team

Tesco Retail; Swansea; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Guaranteed 16 hours per week

Flexible working

Job summary

Tesco is seeking a Shift Lead for a new store location. You will lead the team to deliver an excellent in-store experience, work across store areas, and be the go-to person for daily operations. You will coach colleagues and foster inclusive relationships while staying adaptable to change.

The role requires strong communication, a passion for service, and the ability to lead the team in the manager's absence. A commitment to customer satisfaction and community impact is valued.

Qualifications

• Experience leading teams in fast-paced retail environments.
• Strong customer service and communication skills.
• Capable of coaching and guiding colleagues to deliver great service.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and with colleagues on day-to-day operations.
• Be the go-to person for operational queries and decisions.
• Build positive, inclusive relationships to help teammates perform well.
• Lead the store in the Manager’s absence when required.
• Make balanced, flexible decisions and adapt to change.
• Proactively seek ways to serve customers, communities, and the planet.

Skills

Team leadership

Customer service

Communication

Coaching

Job description

Tesco is seeking a Shift Lead for a new store location. You will lead the team to deliver an excellent in-store experience, work across store areas, and be the go-to person for daily operations. You will coach colleagues and foster inclusive relationships while staying adaptable to change.

The role requires strong communication, a passion for service, and the ability to lead the team in the manager's absence. A commitment to customer satisfaction and community impact is valued.