Shift Leader | Flexible Hours & Customer Impact

Tesco; Peel; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Leader to supervise store operations, coach colleagues, and ensure excellent customer service. You will oversee duty shifts, coordinate safety procedures, and help maintain a well-presented store.

The role emphasizes leadership, communication, and a commitment to great service for customers and communities. This position offers an hourly rate starting at £15.59, with Isle of Man location supplements to £16.42 per hour.

Qualifications

• Must be 18 or over to apply.
• Strong customer-service mindset with ability to lead a team.

Responsibilities

• Coordinate the store team to deliver an easy, fuss-free shopping experience for customers.
• Open and close the store, and complete duty cover with safety as a priority.
• Lead from the front, setting a positive example for colleagues and customers.

Skills

Customer service

Team leadership

Store operations

Communication

Job description

Tesco is seeking a Shift Leader to supervise store operations, coach colleagues, and ensure excellent customer service. You will oversee duty shifts, coordinate safety procedures, and help maintain a well-presented store.

The role emphasizes leadership, communication, and a commitment to great service for customers and communities. This position offers an hourly rate starting at £15.59, with Isle of Man location supplements to £16.42 per hour.