Shift Leader — Craft Coffee & Customer-First Leadership

Caffe Nero; Sherborne; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Brilliant training

Employee discounts on drinks and food

Refer a Friend up to £750

Job summary

Caffè Nero in Sherborne, United Kingdom, is looking for a Shift Leader to manage the shift, lead the team and ensure excellent service and drinks quality. The role focuses on delivering personalised customer experiences and maintaining cleanliness and safety across the store.

Ideal candidates may have supervisory or team-lead experience, but training and development are provided. The starter rate for the location is £12.76 per hour, rising to £12.91 on service, with substantial staff discounts

Qualifications

• Experience as a Supervisor or Team Leader preferred.

Responsibilities

• Take charge of the shift and lead the team by example.
• Provide excellent coffee, tea and seasonal drinks to customers.
• Deliver great service in-store and via deliveries with a personalised approach.
• Keep front-of-house and back-of-house areas clean and safe for service.
• Support teammates to maintain high standards and customer satisfaction.

Skills

Positive attitude

Teamwork

Customer service

Leadership potential

Job description

Caffè Nero in Sherborne, United Kingdom, is looking for a Shift Leader to manage the shift, lead the team and ensure excellent service and drinks quality. The role focuses on delivering personalised customer experiences and maintaining cleanliness and safety across the store.

Ideal candidates may have supervisory or team-lead experience, but training and development are provided. The starter rate for the location is £12.76 per hour, rising to £12.91 on service, with substantial staff discounts