Shift Leader: Exceptional Service & Team Coordination

Greene King; Linslade; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career development

Brand discounts 33%

Family discounts 50%

Refer a friend bonus £1,500

Wagestream wage access

Retail discounts

Job summary

Greene King is seeking a Team Leader at one of our Pub & Dining venues in the UK. You’ll lead by example, ensuring the shift runs smoothly, the team has what they need, and customers are kept happy.

You’ll deputise for management, organise the team during busy periods, maintain high standards of service, safety and cleanliness, and help everyone feel welcome.

We offer a competitive salary, career progression across our brands, generous staff discounts, and benefits to support your wellbeing.

Qualifications

• Provide customers with heartfelt and memorable experiences.
• Deputise for management and resolve issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with promptly.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Team leadership

Shift coordination

Health & safety awareness

Job description

Greene King is seeking a Team Leader at one of our Pub & Dining venues in the UK. You’ll lead by example, ensuring the shift runs smoothly, the team has what they need, and customers are kept happy.

You’ll deputise for management, organise the team during busy periods, maintain high standards of service, safety and cleanliness, and help everyone feel welcome.

We offer a competitive salary, career progression across our brands, generous staff discounts, and benefits to support your wellbeing.