Team Leader - Lead Engaging Pub Shifts & Service

Greene King; Wootton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Pension contributions

Apprenticeship training

Staff discounts

Employee assistance program

Maternity/paternity policies

Menopause friendly policy

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King pubs in the United Kingdom are seeking a Team Leader to drive high standards and ensure the shift runs like clockwork. You’ll lead by example, support the team and deputise for management, delivering a warm, memorable experience for customers.

On a busy shift you’ll organise the team, keep the bar safe, legal, and clean, handle issues quickly, and foster a welcoming environment. This role offers pension contributions, career development, and generous staff discounts.

Qualifications

• Experience leading a team during busy shifts.
• Strong customer service skills with a welcoming attitude.
• Excellent communication with teammates and customers.
• Able to follow allergen controls and safety rules.

Responsibilities

• Provide customers with a heartfelt and memorable experience during every visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts to run smoothly.
• Ensure the bar is safe, legal, and clean and address issues swiftly.

Skills

Team leadership

Customer service

Communication

English proficiency

Tools

POS systems

Job description

Greene King pubs in the United Kingdom are seeking a Team Leader to drive high standards and ensure the shift runs like clockwork. You’ll lead by example, support the team and deputise for management, delivering a warm, memorable experience for customers.

On a busy shift you’ll organise the team, keep the bar safe, legal, and clean, handle issues quickly, and foster a welcoming environment. This role offers pension contributions, career development, and generous staff discounts.