Shift Leader: Elevate Service & Team Success

Greene King; Yeovil; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Career progression

Apprenticeship training

Brand discounts 33%

Family discounts 15%

Employee assistance program

Inns and hotels discounts 50%

Refer a friend bonus up to £1,500

Wagestream

Retail discounts up to 30%

Job summary

Greene King invites applications for a Team Leader at Hungry Horse, where you’ll guide the team to run shifts smoothly and keep customers happy. You’ll lead by example, ensure high standards, and support colleagues to deliver excellent service.

You’ll also benefit from strong career development, store discounts, and access to Wagestream, with additional perks across Greene King Inns and hotels.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Team leadership

Shift coordination

Health & safety

Job description

Greene King invites applications for a Team Leader at Hungry Horse, where you’ll guide the team to run shifts smoothly and keep customers happy. You’ll lead by example, ensure high standards, and support colleagues to deliver excellent service.

You’ll also benefit from strong career development, store discounts, and access to Wagestream, with additional perks across Greene King Inns and hotels.