Shift Leader: Elevate Service & Smooth Team Performance

Greene King; Wisbech; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Brand discounts 33%

Greene King Inns discounts

Refer a friend bonus

Wagestream

Retail discounts

Job summary

Greene King is seeking a Team Leader to steer a busy shift, ensuring every patron experiences a warm, consistent service. You will support the management, coordinate a bar team, and uphold safety and compliance across all duties. The role focuses on training, motivation, and delivering high standards in a pub environment.

Join Greene King and contribute to a welcoming local hub, with opportunities to grow within a community-focused brand known for great food and drink.

Qualifications

• Experience leading a front-of-house team in a hospitality environment.
• Ability to deliver memorable customer experiences and maintain high standards.
• Strong communication and problem-solving skills.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team leadership

Customer service

Communication

Job description

Greene King is seeking a Team Leader to steer a busy shift, ensuring every patron experiences a warm, consistent service. You will support the management, coordinate a bar team, and uphold safety and compliance across all duties. The role focuses on training, motivation, and delivering high standards in a pub environment.

Join Greene King and contribute to a welcoming local hub, with opportunities to grow within a community-focused brand known for great food and drink.